Terms of Service
the company Silk grain,
Owner: Markus Köster,
Address: August-Macke-Weg 17,
Location: 42781 Haan,
E-mail: info (at) seienkorn.de
Tel .: 015202535496,
- 1. General
These general terms and conditions apply to the entire business relationship with
our customers. Conflicting general terms and conditions are only then
Content of the contract, if these are recognized by us in writing (only applies to merchants). in the
In the event of recognition, this is limited to the respective business. The goods
are exclusively in the current catalog / online catalog or prospectus
specified designs, packaging units or minimum quantities.
Technical changes in the sense of technical progress as well as customary ones
Deviations in shape, color and weight remain with us, provided that they are of the quality ordered
and functionality is not deviated. Orders are for us only
binding insofar as we confirm them or comply with them by sending the goods.
The contract comes through your order and the subsequent confirmation of the
Seller.
- § 2 prices
Unless expressly stated otherwise in the advertising, the prices refer to the
each item shown according to the description, but not on accessories or
Decoration. All prices include the applicable VAT plus
Shipping costs as shown. The prices indicated in the current advertisement
relate to the respective publication date.
- § 3 delivery, service and shipping conditions
If the seller withdraws due to the unavailability of the goods in the sales contract,
we undertake to inform the customer immediately about the unavailability
and to reimburse any consideration received by the customer immediately. This rule applies
also in the case of subsequent performance claims. Is the ordered goods not or no longer
available, we also reserve the right to postpone before the order becomes binding
To offer goods of equivalent price and quality. After the order is binding
we reserve the right, in individual cases, to purchase goods of the same price without
Offer restriction of the ordered quality and functionality. Apply to replacement items
in the case of acceptance of the goods, the claims for defects, warranty conditions and
Claims for damages according to §6 of the General Terms and Conditions; this also applies to consumers
Right of withdrawal according to §5 of the General Terms and Conditions.
The dispatch takes place by parcel within Germany at the currently valid prices,
as shown. Information on delivery times can be found in the offers.
- § 4 terms of payment
Invoices are due immediately and without any deduction. Payment is accepted by
Prepayment, PayPal or on pickup. Payment information will be sent to you. Device the customer with the payment
in default, we are entitled to charge reminder fees in the amount of EUR 5, as well as default interest
to demand in the statutory amount. The assertion of a further
We reserve the right to compensate for damages. The purchaser is free to provide evidence that
that the seller suffered no or significantly less damage.
Payments by check or bill of exchange do not constitute payment. Right of withdrawal
(According to the annex to Article 246a § 1 Paragraph 2 Clause 2 BGB)
- § 5 right of withdrawal
You have the right to enter into this contract within fourteen days without giving any reason
withdraw. The withdrawal period is fourteen days from the day on which you or one of
A third party named to you, who is not the carrier, has taken possession of the goods. Around
To exercise your right of withdrawal, you must inform us
Fa. Silk grain,
Owner: Markus Köster,
Address: August-Macke-Weg 17,
Location: 42781 Haan,
E-mail: info (at) seienkorn.de
Tel .: 015202535496,
by means of a clear declaration (e.g. a letter sent by post, fax or email
Mail) of your decision to withdraw from this contract. To maintain the
Withdrawal period, it is sufficient for you to notify us that you are exercising your right of withdrawal
send before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we will give you all the payments that we have from you
received, including delivery costs (excluding the additional costs that
result from the fact that you are using a different type of delivery than that offered by us,
have chosen the cheapest standard delivery), immediately and at the latest within fourteen
Days to be repaid from the day on which the notification of your revocation of this
Contract has been entered into with us. We use the same for this repayment
Means of payment that you used in the original transaction, unless with
Something else was expressly agreed upon with them; in no case will be due to you
fees will be charged for this repayment. We can refuse the repayment until we have received the
Have received the goods back or until you have provided evidence that you have received the
Returned goods, whichever is earlier. You have the
Goods immediately and in any case no later than fourteen days from the day on which
You inform us about the revocation of this contract, send it back to us or to
to hand over. The deadline is met if you have received the goods
Submit the deadline of fourteen days. You bear the direct costs of the
Return of the goods. You only have to pay for any loss in value of the goods
occur if this loss of value is due to an examination of the quality,
Properties and functioning of the goods do not require handling them
is due.
End of revocation
Model cancellation form (If you want to cancel the contract, please fill out
fill out this form and send it back.)
– To company Silk grain,
Owner: Markus Köster,
Address: August-Macke-Weg 17,
Location: 42781 Haan,
E-mail: info (at) seienkorn.de
Tel .: 015202535496,
– I / we (*) hereby revoke the contract concluded by me / us (*) on the
Purchase of the following goods (*) / provision of the following service (*)
-Ordered on (*) / received on (*)
-Name of the consumer (s)
-Address of the consumer (s)
– Signature of the consumer (s) (only if this is communicated on paper)
– Date _______________
(*) Delete where inapplicable.
End of revocation
- § 6 Warranty for Defects, Exclusion of Liability
The statutory limitation period for claims for defects applies starting with
Handover of the goods. During this time, all the shortcomings of the legal
Subject to warranty, fixed free of charge. Unless the customer does
Is a consumer, claims for defects are initially limited to supplementary performance; at
If this subsequent performance fails, the customer has the right to choose between
Right to withdraw from the purchase contract or to reduce the purchase price. So far
a guarantee is granted for goods by the manufacturer, the resulting
Details from the warranty conditions that apply to the item delivered
are attached. Guarantee claims are to be asserted against the manufacturer.
The seller is liable for damage resulting from injury to life and limb
or health based on a negligent breach of duty on the part of the
SELLER or an intentional or negligent breach of duty by a
legal representatives or vicarious agents of the seller, as well as
for other damage caused by willful intent or gross negligence
Breach of duty on the part of the seller or on an intentional or grossly
negligent breach of duty by a legal representative or vicarious agent
of the SELLER based, however, for any fault in the event of damage resulting from a
Violation of essential contractual obligations. One that goes beyond that
Liability for damages, for whatever legal reason, is excluded. This does not affect the liability for damages due to a lack of promised
Properties as well as according to the product liability law.
If the customer recognizes damage to the packaging upon receipt of the delivery, he should himself
upon acceptance of the goods, the damage is reported by the transport company in writing
confirm and immediately notify the seller
make that acceptance due to the damaged packaging with reservation
happens. Transport damage that was only discovered after unpacking the goods
should be in writing to the seller within 3 days
at least be reported by email. Failure to comply does not lead to
Limitation of Warranty Rights.
The website operator assumes no liability for links to
external sites and expressly does not adopt their content as their own. The
Item images may have slight color differences or other differences
included, which is however in any case equivalent to the delivered goods.
- § 7 retention of title
We retain ownership of the delivered goods until full payment of the
Purchase price. The customer is obliged to notify us of any change in his home or office.
To notify the place of business immediately as long as there are still claims due to delivered
Goods are open or the goods have not yet been delivered.
- § 8 contracts with merchants
We retain ownership of the delivered goods until all of them have been paid for in full
Claims from the ongoing business relationship.
- § 9 reference to data collection
We refer to our Data protection
- § 10 Copyright and industrial property rights
All content on this page, in particular all images and images, are
protected by copyright and may not be used without the express consent of
Website operator are not copied and used. As far as software for
Is provided, the associated rights are based on the
End User License Agreement. Violations, especially commercial uses,
are tracked for a fee.
- § 11 Right of inspection according to § 3 BGB-InfoV
The purchase contract can be sent at any time after its conclusion by e-mail to
info (at) seienkorn.de with full details of name and address or the
Customer or Order number can be requested.
- § 12 final provisions
The ineffectiveness of individual provisions affects the effectiveness of the rest
General terms and conditions do not. In the case of contracts with merchants,
Commercial companies, legal entities under public law, public
legal special assets as well as in the event that the customer who is not a consumer
does not have its general place of jurisdiction in Germany, the place of jurisdiction becomes
Meal agreed. German law applies.
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr
This platform serves as a contact point for consumers for the out-of-court settlement of disputes arising from online purchase or service contracts.